Agenda
- Day 1
- Day 2
- Day 3
Date to be announced soon
08:00 - 08:45
Registration & Coffee
09:00 - 09:10
Keynote Speech Day 1
09:10 - 09:30
Saudi Vision 2030 within the Global Health Tourism Perspective
09:30 - 09:50
Role of Saudi Government in supporting health tourism
09:50 - 10:10
Uniqueness of Saudi Arabia: Spiritual and Medical Healing Combined
10:10 - 10:30
A comprehensive look at GCC Healthcare Tourism
10:30 - 10:50
Discovering Saudi Target Markets
10:50 - 11:10
Panel Discussion
11:10 - 11:30
Coffee Break & Networking
11:45 - 12:15
Opening Ceremony – Awarding of sponsors and speakers
12:15 - 12:30
Exhibition Inauguration
12:30 - 13:30
Lunch & Networking
13:30 - 15:30
13:30 - 15:30
Hall A :
Managing Cultural diversity in health tourism industry
13:30 - 15:30
Hall B :
International Patient Department: Roles and Responsibilities
Date to be announced soon
08:00 - 09:00
Registration & Coffee
09:00 - 09:30
Keynote Speech Day 2 :
Legislation to Regulate the Health Travel Market
09:30 - 10:00
10:00 - 10:20
Solving Real Case Challenges with a Medical Traveler
10:20 - 11:00
Medical Tourism from a Hospital Point of View : Cost Vs Benefit
11:00 - 11:20
PANEL DISCUSSION
11:15 - 11:35
Coffee Break & Networking
11:30 - 13:30
Session 2: Theme – Patient Experience Panel Discussion
The international patient experience is not just about the interaction between the patient, the doctor and the nursing staff. Nowadays, to provide an outstanding international patient experience, a healthcare provider must consider all aspects of the patient journey – from the initial contact with the hospital or clinic, through the booking and pre-admission process, the interaction with all staff during the hospital stay, the support of concierge services within the destination and, importantly, how the patient is supported following discharge, both within the destination and when they have returned home. Every “touch point” with the international patient must be addressed. Patients face unique challenges when seeking care in a different country or region. There may be fear of the unknown, long flights, cultural and language barriers, and being away from friends and family – all while preparing for a major surgery or treatment. Healthcare providers treating medical travelers have the difficult yet rewarding responsibility of ensuring a positive patient experience across a Medical Travel Care Continuum that includes arrival at the destination, pre and post-operative stages, billing, medical record transfer and aftercare.
11:30 - 11:50
The need for Quality Care Services – Accreditation Impact
11:50- 12:10
Global Health Insurance: Mandate Vs Current Quo
12:10 - 12:30
Going beyond expectations: Role of Medical Travel Facilitators
12:30 - 12:50
Patients experience in Health travel
12:50 - 13:10
Creating a seamless & unforgettable patient experience
13:10 - 13:30
Panel Discussion
11:30 - 13:30
13:30 - 15:30
Hall C :
Medical Tourism Marketing Strategies that work
13:30 - 15:30
Hall D :
Meeting increased patient expectations and demands
Date to be announced soon
08:00 - 09:00
Registration & Coffee
09:00 - 09:20
The importance of branding in health tourism
09:20 - 9:40
Social Media : Impact on health travel destinations
09:40 - 10:00
How to build an optimal healthcare destination
10:00 - 10:20
PANEL DISCUSSION
10:20 : 10:30
Coffee Break & Networking
10:30 - 10:50
Session 2– Theme: Digging Deeper into specialized Health Tourism
Surgical techniques and healthcare technologies have undergone revolutionary changes in past decades giving way to adoption of innovative practices by the quality conscious medical tourism industry. Saudi Arabia showcases new techniques and adaptations to enhance Patient care and experience.